Data Protection Policy

The company "" (hereinafter "Company") and its affiliated companies respect and protect the personal data of website users. Your visit to the solarsolution.gr website (hereinafter referred to as the "Online Store") complies with the terms set forth in this Privacy Policy as well as the Terms of Use. This Data Protection Policy comes into effect from 11/2/2023. If you disagree with any of the terms herein and no longer wish to use the services of the Online Store, you can request the deletion of your account by sending us an email to our email address [email protected].

In accordance with the General Data Protection Regulation (G.D.P.R) of April 14, 2016, we describe the type of personal data we collect, how we use it and with whom we share it. In addition, the measures we take to protect your personal data, how to exercise your rights and how to contact us are disclosed.

A. What data we collect and how we use it: Your consent to the use of cookies in accordance with the terms of our policy during your first visit to our Online Store allows us to use cookies each time you visit it. The collection of personal data is optional upon your registration as a user in our Online Store or in case of placing an order.

Full name / Company name. We collect the first and last names of our customers and the names of our customers' contact persons when they express interest in our services or sign up for our newsletter.

Email address. We collect the email address of our customers and customer contacts when they express interest in our services or sign up for our newsletter.

Postal address. We collect the residential or registered address of our customers for the purposes of invoicing and shipping the products upon order.

Other contact information. We collect other contact information, such as the phone number of our customers or customer contact persons, to provide our services better and faster.

Pricing details. We collect the information of our customers that is necessary for the invoicing of our services, such as for example the VAT number, PROPERTY and the name of the Tax Office.

We use the data we collect to provide our products and services as well as for Marketing and/or promotional actions, or emails, push notifications that we send periodically to those who have subscribed to our newsletter. In the list of people we send newsletters to, we may also add those who give us their email addresses during our communication and who tell us that they wish to receive newsletters. In each newsletter, the recipient is given the opportunity to declare that he does not wish to receive any more newsletters from us, by clicking on the 'Unsubscribe' option.

A.1 Automatic Collection of Personal Data – Cookies Like other Online Stores, we use cookies to improve your visit to our Online Store. Cookies are small plain text files that are stored on the computer of visitors to our Online Store. Each file has a unique code, the use of which is to identify the computer that visits the same again in our Online Store. In case you wish to prevent the operation of cookies, refer to the relevant help of each browser. Some links may lead to external pages or use cookies. However, we do not have access to or control over them and are not responsible for their use.

A.2 Google Analytics Our Online Store uses Google Analytics, a network analysis service of Google Inc. (hereinafter: "Google"). Google Analytics uses so-called "cookies", which are small text files that are stored on your computer and allow us to analyze the use of our Online Store. As a rule, the information generated by the cookies about the use of our Online Store is transmitted to a Google server in the United States, where it is stored. However, if you have activated IP anonymization for this website, your IP address will only be transmitted after first truncation by Google within the Member States of the European Union or other contracting parties to the Convention on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and then truncated there. At the request of the operator of our Online Store, Google uses this information to analyze your use of our Online Store, to compile activity reports for us, its operators, and to provide us with other related services using the internet. The IP address that Google Analytics sends via your browser is not linked to other data that Google may have. You have the possibility to prevent the storage of cookies with relevant settings of your browser,
but you should be aware that in this case, you may not be able to make full use of all the functions of this Online Store.

B. Personal Data We Share We do not sell, rent, trade or otherwise disclose the personal data collected except as set forth in this Privacy Policy. We may disclose data about you (1) if required by law or a court order, or (2) if lawfully requested by law enforcement authorities.

C. Rights and Options In the event of your personal notification of correction or change of your stored personal data or withdrawal of acceptance of this Policy, you can make a request via the "Contact" page. .

D. External links For your optimal experience in our Online Store we use links to external websites. These websites, as they are not under our control, may have their own privacy policy, which we encourage you to review.

E. Updates: Privacy Policy The Company reserves the right to change or update part of this Policy at any time and without warning users.

Contact email: [email protected] Date of last modification of terms: 11/2/2023